Privacy policy

This Privacy Policy describes how NIEYOOK STORE ("we," "us," or "our") collects, uses, stores, protects, and discloses your personal information when you visit, use our services, or make a purchase from https://www.nieyookstore.com/ (the "Site").

1. INFORMATION WE COLLECT

We collect several types of information from and about users of our Site:

• Personal Information You Provide: This includes information you provide when you create an account, make a purchase, contact customer service, sign up for our newsletter, or participate in promotions. This information may include your name, billing address, shipping address, payment information (including credit card numbers, debit card numbers, or digital wallet details), email address, phone number, and any other details you choose to provide.

• Order Information: Details of the products you purchase, your transaction history, payment history, and communication preferences.

• Automatically Collected Information: When you access the Site, we automatically collect certain data about your device and interaction with the Site. This includes your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, the dates and times of your visits, and other diagnostic data. We may also collect information about how your device has interacted with our Site, including any crash reports or performance logs.

• Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to enhance your experience, analyze trends, administer the Site, track users' movements around the Site, and gather demographic information about our user base. You can control the use of cookies at the individual browser level.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following business purposes:

• Fulfillment of Orders: To process and fulfill your orders, including processing your payments, arranging for shipping, and providing you with invoices, order confirmations, and shipping notifications.

• Customer Service and Communication: To communicate with you about your orders, our products, services, and promotional offers; to screen our orders for potential risk or fraud; and to respond to your inquiries, comments, and support requests.

• Site Improvement and Personalization: To provide, maintain, personalize, and improve our Site and services; to perform analytics to understand how our services are used; to develop new products, services, features, and functionality; and to display content tailored to your interests.

• Marketing and Advertising: To send you marketing and promotional communications, subject to your marketing preferences. We may also use your information to serve targeted advertisements on third-party platforms. You may opt-out of receiving marketing emails from us by following the unsubscribe link in those emails.

• Legal Compliance and Security: To comply with applicable legal obligations, enforce our Terms of Service, protect the rights, property, or safety of NIEYOOK STORE, our customers, or others, and to investigate and prevent fraud and other illegal activities.

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third-party service providers to help us perform the functions described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: [Link to Shopify's Privacy Policy].

• We use payment processors to handle transactions. Your payment data is provided directly to these processors, whose use of your personal information is governed by their own privacy policies.

• We may share information with shipping and fulfillment partners to deliver your products.

• We may share information with marketing and analytics providers to understand customer behavior and improve our advertising.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information, such as:

• Right to Access: The right to request a copy of the personal information we hold about you.

• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.

• Right to Erasure: The right to request deletion of your personal data under certain circumstances.

• Right to Object/Restrict Processing: The right to object to or request restriction of processing of your personal data.

• Data Portability: The right to request transfer of your data to another organization.

• Withdraw Consent: Where processing is based on consent, the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information below. We will respond to your request in accordance with applicable data protection laws.

5. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. DATA SECURITY

We implement reasonable security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

7. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on the Site and updating the "Last Updated" date.

8. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at service@nieyookstore.com.